QA-IQ Awarded RBS Approved Supplier Status
Scheme recognises value and innovation

18 July, 2007
The high-quality service that QA-IQ, the UK’s leading learning solutions company, provides for the Royal Bank of Scotland (RBS) has been recognised by the bank’s Approved Supplier programme.

The scheme drives performance improvement and innovation amongst the bank’s suppliers as service providers are evaluated against stringent criteria to measure their value contribution and innovation. Delivering quality service and best-value to the bank is key to success.

Managing Director of QA-IQ, John Kauffman, is delighted that the learning programmes QA-IQ provide to the bank through its managed training service have been recognised; “We have worked with RBS for over eight years, and continually strive to improve the service we offer. Our Managed Training Service (MTS) is set up to ensure that we are consistently providing bestvalue and is meeting the needs of the bank and its people.

“Innovation is an important part of developing learning solutions that add real value to the business, and we have a dedicated team who ensure that our MTS is continually evolving. We look forward to building upon the strong service we offer RBS, and the Approved Supplier programme is an ideal opportunity to do this.”

The Approved Supplier programme aims to enhance customers experience whilst also improving operational efficiency by working to strengthen supplier relationships and support the development of new delivery models. Including process management and corporate responsibility, the programme criteria allow suppliers to strengthen their own business while benefiting the relationship with the bank.

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