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Consultancy   


QA-IQ’s Service Management consultancy has a wide range of offerings to assist you in developing your own service strategy, and its design, implementation, operation and continuous improvement. This is complemented by assessments covering the whole lifecycle of service management.

Our tried and tested approach is based on extensive experience in core service management principles and an understanding of business methods that will greatly reduce operational risk. Working in partnership with our customers we ensure that organisations enhance their own methods of operation and best practice.

Bespoke or tailored courses:

Tailor your Service Management training to the needs of your business. We provide bespoke:

  • Service Management skills
  • Process assessment,
  • Courses mapped to your processes and procedures

We will also deliver our courses at the site of your choice, or simply reserve places on a course for your teams